Privacy Policy for
CrowdCount and its products
Effective Date:
October 8th, 2024
1. Introduction
Welcome to CrowdCount (collectively referred to as "we," "us," or "our"). We are committed to protecting your personal data and your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, Crowd Counter and iOS app.
2. Information We Collect
We collect the following types of personal data through our website, products, and app:
Information is collected via Stripe for payment processing (see Stripe's Privacy Policy for details here).
Your WiFi name and password (stored directly on the counter and cannot be accessed by us).
Footage taken from the camera by our crowd counter (processed on our servers but is not stored and cannot be accessed by us).
Your counter's population count data and history.
Overcrowding count, if added, will be stored on our server, but will not be publicly accessible unless you choose to make your overcrowding count public on the map.
Your browser location if you accept.
Your counter's location if you wish to be added to the map.
General app usage data. Specific user data is not collected.
3. How We Collect Data
We collect personal data when you purchase our product through a form on our website. The data collection is facilitated by Stripe, a third-party payment processor.
Data such as camera footage is also collected from the Crowd Counter, although once again it is not stored or accessible by us.
Population counting data is taken from the processed footage of the counter.
User location for the map is collected by the browser.
Counter location for the map is collected when the client sends us a message requesting to be added to the map.
General app usage data is collected by the app. Absolutely no data regarding the app's user is collected.
4. Data Collection from Children
We do not knowingly collect personal data from children under the age of 13.
5. Use of Your Data
We use the collected data to:
Process payments for our products.
Ship purchased products to your specified address.
To give you counting data and history taken from the Crowd Counter.
To show Crowd Counters on the map, and center the map to your location.
General app usage data is used as analytical data on our end.
6. Data Sharing
We do not share your personal data with third parties, except as necessary to process your payment through Stripe.
7. Data Storage and Security
We take the following measures to protect your data:
Counter passwords are encrypted.
WiFi passwords are stored on the counter and cannot be accessed by our servers.
Counter camera footage is not stored and cannot be accessed by any of us here at CrowdCount.
All other data management is handled by Stripe, which employs its own security measures.
For clients who wished to share their counter's location, the locations are stored in our database and both the location and current count can be viewed when someone visits our map.
Website visitor locations are not stored anywhere and are only used to center the map when you load the webpage.
App usage data is not affiliated with you; we cannot see how a specific user is interacting with our app and products.
8. Data Retention
Website location data is not retained or stored anywhere.
Data, such as purchase information and your email is retained as long as you have the counter purchased through our services.
The counter's location is retained until requested to be modified or removed by our client.
We retain basic app usage data such as the amount of concurrent users.
9. User Rights
You have the following rights regarding your data:
Access, export, modify and delete your data.
Users can exercise these rights through the Crowd Check app or by emailing us at info@crowdcount.tech
10. Cookies and Tracking
We do not use cookies or other tracking technologies on our website or app.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If we make any change of substance, we will notify our app users and you via the email address provided through Stripe.
12. International Users
While our app is available internationally, our physical products are currently only available in the USA.
There is no distinction in the way we handle data between international users and those from the United States.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
info@crowdcount.tech